316 Shop Help Centre

Think of our ‘Help Centre’ as a helpful member of our staff! We're here to answer your questions and make your shopping experience enjoyable and easy so that you continue to spread the word about our excellent service.

We've put together some helpful measuring and information guides to help you make the right purchase and any queries or problems you may have with an online order should be answered here. If you still have any questions please feel free to give one of our friendly team members a call on (02) 9997 6068 - we are open Monday to Thursday 7:30:00am - 5:00pm and Friday 7:30 to 4:oopm. Closed weekends and public holidays.


image_enquiry Frequently Asked Questions

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customer_service  Customer Service


Measuring Charts & Useful Information Sheets ccc







Helpfull Hints and Facts for Pool Fences


 Chapter 1 Why you need a compliant pool barrier    Chapter 2 When is apool Barrier needed               Chapter 3 Pool Fence exemptions



 Chapter 4 Pool Fence while under construction       Chapter 5 Pool Fence Height                                 Chapter 6 Pool fence non climable zone



 Chapter 7 Pool fence Maximum Gap                      Chapter 8 Pool fence Horizontal Bars                      Chapter 9 Pool Fence Gap at Bottomof Fence



 Chapter 10 Pool Fence And gate Maintenance          Chapter 11 Pool Fence Gates                                  Chapter 12 Pool Fence Gate Latch device



 Chapter 13 CPR Chart                                            Chapter 14 Boundary Fence                                   Chapter 15 Windos as pool Barrier



 Chapter 16 Door as pool Barrier                              Chapter 17 Above Ground and inflatable pools        Chapter 18 Spa Pools



 Chapter 19 Other saftey issues to consider              Chapter 20 Points to remember


These Videos are only meant to be a guide. Please check with your local council for the latest pool barrier regulations